Level 2
Smart Service Chains
By combining TIMMI Software, physical devices, and external systems, we collaborate with you to create service chains that local residents can enjoy independently.
Transitioning from Services to Packages
In the journey towards smarter cities, municipalities constantly strive to meet the evolving needs of their citizens while optimizing resource allocation. This pursuit of development involves embracing automation to streamline processes. As part of this transformation, municipalities can introduce not only predefined services and individual tools but also self-service options and comprehensive service packages.
By offering sustainable service packages and leveraging smart space utilization, municipalities can effectively conserve resources and elevate the quality of service delivery. Empowering citizens to access tailored service packages at their convenience enables service providers to focus on continuous improvement and innovation. With the digital dimension managed by the IT department, seamless service chains can be effortlessly delivered through technology and automation.
Empowering Citizens with 24/7 Flexible Services
In today's fast-paced world, citizens crave convenient and flexible services that align with their busy schedules. That's why we prioritize offering a seamless and accessible experience for citizens around the clock. Our innovative approach combines cutting-edge technology with smart space management solutions to create a service chain that caters to their needs.
Through our e-services platform, citizens enjoy the freedom of flexible online booking and secure payment transactions. Additionally, self-service kiosks and electronic access control systems provide round-the-clock access to facilities for leisure activities, even in the absence of staff. This means that citizens can manage their bookings and transactions independently, while service providers can have peace of mind knowing that facilities are accessible to authorized individuals at the right time.
Ensuring secure access and authentication is a priority to enable smart use of the premises. By prioritizing these measures, we enable smart and efficient utilization of premises while maintaining a high level of security and peace of mind for all users.
Smart Space Utilization
In the era of smart technology, maximizing space utilization, enhancing self-sufficiency, and improving overall efficiency have become achievable goals. One remarkable example of modern automation is electronic access control, a solution that enhances both customer experience and facility security in a cost-effective manner. By linking door access to a reservation-specific PIN code, the need for on-site personnel to monitor and unlock doors is eliminated. This integration of smart locking systems eliminates the expense of physical keys and the reliance on janitorial services.
Embracing self-service through our e-service platform saves valuable time by enabling electronic bookings and applications. Additionally, online payment options streamline invoicing processes, reducing administrative costs. Furthermore, leveraging technical solutions allows for automation of alarms, lighting, and air conditioning, relieving individuals from the burden of manual monitoring. With these smart systems in place, you can rest assured that your facility operates smoothly without constant human intervention.
- More efficient operations
- Automation reduces routine work and simplifies the daily lives of employees
- More efficient services for citizens
- Self-service increases flexibility
- Creating service chains delivers better service with fewer resources
Imatra makes smart service chains a reality
Webinar in Finnish
Improved communication between systems
At Timmi, we understand the importance of smooth communication between systems. Our software is designed to seamlessly integrate with various technologies, enabling the effortless transfer of information. With over 150 successful integrations to date, we can confidently assure you that TIMMI is compatible with most systems in the market.
By combining individual systems into a comprehensive whole, we empower municipalities to deliver intelligent service chains that cater to the needs of both the administration and citizens. We believe in collaborative development, working closely with our customers to create innovative solutions. As a result, we have introduced products such as self-service kiosks and electronic access control, which optimize resource utilization and enhance service delivery for municipalities.
Smart Service Packages for Municipalities
- Smart Room Management
- Mobile
- Smart Scheduling
- Smart Grant Management
- Course Enrolment
- Self-service Kiosks
- Interfaces
- Access Control
- Info Display
- Door Display
Level 2 integrates individual systems into a whole
Asiakkailta on saatu lähes yksinomaan positiivista palautetta.
Omatoimistimme yhden kuntosalin ja siihen luotiin verkkokauppa ja kulunvalvonta ja koko homma on toiminut täysin kitkattomasti alusta saakka. Sali pyörii ihan omillaan ja välillä pitää käydä katsomassa että onhan se siellä!"
Meillä seurataan reaaliajassa onko toimenpiteillä vaikuttavuutta, vai ei. Hyödyntämällä tiedolla johtamista saimme 100 000 lisäkäyntiä hallipaikkoihin 2016 - 2017, mikä on 20% lisäys."
“Näemme varauksista, milloin kenttä on käytössä ja saamme tietoa päätöksenteon tueksi. Kun mahdollista energiapulaa mietitään, niin on hyvä, jos pystytään näyttämään, että kenttä on käytössä ja sillä perustelemaan sen kunnossapitoa. Siksi tarvitaan TIMMI Tilavarausohjelmistoa: ihmiset voivat varata liikuntavuoroja ja toisaalta me voimme seurata kenttien käyttöä!”
“Kehittäminen tähtää viime kädessä siihen, että tilat olisivat mahdollisimman laajassa käytössä. Siihen liittyy se, että kuntalainen pystyy mahdollisimman helposti ja samasta paikasta varaamaan tiloja.”
“Suurin osa kyselyyn vastanneista on tyytyväisiä tai erittäin tyytyväisiä tilojen varaamiseen TIMMI-ohjelmiston kautta. Ylipäätään varausjärjestelmään ollaan tyytyväisiä, mikä näkyy myös varausjärjestelmälle annetuissa arvosanoissa.”
Let's build a package to fit your needs
Space reservation
Reservation management is used to manage reservations at an operational level. This saves significant amounts of time, as it is easy to manage reservations and inform customers of changes. Invoicing and statistics are handled digitally without extensive manual work.
Scheduling for Personnel
With our advanced Scheduling Management Software, individuals can effortlessly coordinate schedules, rooms, and customers, ensuring everyone is in the right place at the right time. Say goodbye to the hassle of manual coordination and embrace a time-saving solution.
Cash software
TIMMI Cash Software can work either independently or integrated into the overall TIMMI system. With a wide range of statistics and reports, cash flows can be monitored more accurately than with stand-alone cash registers or manual systems. The software provides the flexibility to manage both cash and invoice sales. The sale, control and use of different types of (seasonal) cards can also be automated.
Billing Software
Billing Software is an easy way to turn the hundreds, thousands or even tens of thousands of reservations in your calendar into billable material without manual work. Usually, invoicing software is connected to an external financial management system.
Courses
The Courses module allows you to manage different courses at an operational level. You can save a lot of time by easily managing enrolments and informing your customers about changes. Invoicing and statistics are handled digitally without extensive manual work.
Marina Software
Streamline your marina operations with TIMMI Marina Software. Our comprehensive solution provides a range of features to simplify booking berths, managing registrations, invoicing, and reporting. With the integration of Suomi.fi service, secure identification of registered customers is made seamless. The software is fully web-based.
Grants
Now you can manage grant applications with operational software. You'll save significant amounts of time by automatically tracking your grant budget and easily simulating the impact of your decisions on the amounts distributed. Communication to customers is easy and grant payments are made digitally without extensive manual work.
Smart Space Reservation
Facility usage is made seamless: A service chain is provided for citizens to use the facilities, including reservations, payments and e-services.
Scheduling for Personnel
With our advanced Scheduling Management Software, individuals can effortlessly coordinate schedules, rooms, and customers, ensuring everyone is in the right place at the right time. Say goodbye to the hassle of manual coordination and embrace a time-saving solution.
Self-service kiosk
With TIMMI Self-service kiosk, you can easily and securely log in for your own appointment, or queue for a service point. These kiosks can reduce congestion during peak hours and provide service even outside cash desk opening hours.
Doorway display
As the name implies, the doorway display is located on the side of the door. It indicates the reservations for that space.
Information Display
Information displays can be used, for example, to inform about bookings or free time in a building or space.
Smart Grants Management
Smart Grant Management provides a seamless way for citizens to apply for grants. The module includes electronic services for applying for grants and monitoring the processing of applications, as well as the payment of grants through the transmission of payment data to financial management systems.
Course Enrolment
Experience a seamless service chain for course enrolment with our innovative solution. By leveraging robust authentication measures, we ensure that the identity of registered customers is accurate and up-to-date, facilitating efficient billing and payment control. With self-service capabilities enabled by our e-service platform, operational users save significant time as enrolments seamlessly enter the system electronically. Embrace the benefits of online payment, reducing invoicing costs and improving the cash cycle.
Interfaces
TIMMI system can also be integrated with other softwares. In this way, you get the full benefit of the systems in your environment and the information you need flows smoothly between the different software
Mobile
Mobile is an easy way to check what's happening and when in different spaces.
Access control
Access control is used, for example, in sports halls and gyms. Door access control can also be used in many other places, such as the outside doors of school sports halls.
TIMMI Spacebook
Would you like to create a better sense of community among your fellow citizens? Would you like to support micro-entrepreneurship or hobby clubs? Do you want to make an increasing number of spaces more accessible to local people and increase occupancy rates? Check out the TIMMI Spacebook.
TIMMI IAM
TIMMI Identity Management allows you to manage the identity of an individuala individual person, device or system. It can be used to authenticate the identity and resources associated with a person. Identity management integrates perfectly with the ecosystem provided by the municipality.
TIMMI Smart City
TIMMI Smart City brings together all the facilities managed by the municipality in one central location. The tools used for facilities management provide data to support decision-making. All work that can be reasonably automated is automated.
You managed to open a portal to another dimension. If I were you, I'd run and run hard!
You managed to open a portal to another dimension. If I were you, I'd run and run hard!
You managed to open a portal to another dimension. If I were you, I'd run and run hard!
You managed to open a portal to another dimension. If I were you, I'd run and run hard!
You managed to open a portal to another dimension. If I were you, I'd run and run hard!
Feel free to contact us!
Feel free to send a message. We're not giving you a sales rant. At most, we are avid engineers. Messages on this form are answered by our agent Jukka.